Privacy Policy

Content​

  1. Person responsible for processing your personal data
  2. Processing of personal data
  3. Purposes of data processing
  4. Disclosure of your personal data to third parties
  5. Duration of data processing
  6. Protection of your personal data
  7. Your rights
  8. Cookies and other services
  9. Links to other websites
  10. Changes

Welcome to the website of EcoHub AG (hereinafter also “we”, “us”).

The following privacy policy informs you about the collection and processing of personal data in connection with your use of our website (www.myecohub.ch), when you communicate with us or otherwise have dealings with us, unless we inform you separately about the processing of your data in specific cases (e.g. in declarations of consent, contractual terms, additional privacy statements, forms or notices) or we have not agreed otherwise in a specific contract with you.

EcoHub AG attaches great importance to data protection. The collection and processing of your personal data takes place in compliance with the applicable data protection laws and requirements.

Person responsible for processing your personal data

EcoHub AG is responsible for the data processing described in this data protection declaration, unless otherwise communicated in individual cases (e.g. in further data protection declarations, on forms or in contracts).

You can contact us for your data protection concerns and to exercise your rights (see section 7) as follows:

EcoHub AG
Hardstrasse 201
8005 Zurich
datenschutz@myecohub.ch

Processing of personal data

Technical data

Each time the website is accessed by a person or an automated system, a series of general data and information is collected which may be linked to you personally. This general data and information is stored in the server’s log files. The following may be collected: (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrers), (4) the sub-websites accessed via an accessing system on our website, (5) the date and time of access to the website, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) other similar data and information used to avert dangers in the event of attacks on our IT infrastructure.

Communication data

If you contact us via the communication options offered on our website, such as the contact form, by email, telephone, letter or other means of communication, we will use your contact details and the content of the communication to process and answer your request.
You provide us with the personal data mentioned as part of your request and can therefore control whether and which personal data you want to provide to us.

Purposes of data processing

We process your personal data for the purposes explained below and in section 8.

Communication with you

We process your personal data to communicate with you, in particular to answer inquiries and assert your rights and to contact you if you have any questions. For this purpose, we use communication data in particular. We store this personal data to document our communication with you, for quality assurance and for inquiries.

Establishment of contractual relationships

As part of the business initiation process, we collect personal data – in particular communication data – from you as a potential future customer, which may arise in particular from communication with you.

Operation of the website and security

We need the technical data to (1) correctly display the contents of our website, (2) optimize the contents of our website, (3) ensure the long-term functionality of our IT infrastructure and the technology of our website and (4) provide the necessary information to law enforcement authorities in the event of a cyber attack. Furthermore, EcoHub AG can evaluate this data and information both statistically and with the aim of increasing the data protection and data security of our IT infrastructure..

Market research and improvement of our services

We further process your personal data for market research and to improve our services (including our website and its security).

Disclosure of your personal data to third parties

In connection with our website and the purposes listed above, we also transmit your personal data to third parties, in particular to the following categories of recipients:

Service providers

We work with service providers who process data about you on our behalf or under joint responsibility with us, or who receive data about you from us under their own responsibility (e.g. IT providers).

Authorities

We may pass on personal data to offices, courts and other authorities at home and abroad if we are legally obliged or authorized to do so or if this appears necessary to protect our interests. The further processing of the personal data transmitted by the authorities takes place in accordance with their own principl

Duration of data processing

We process your personal data for as long as our processing purposes, statutory retention periods and our legitimate interests in processing for documentation and evidence purposes require it, or if storage is technically necessary. We delete or anonymize your personal data after the storage or processing period has expired as part of our usual procedures, provided that there are no legal or contractual obligations to the contrary.

Protection of your personal data

We take appropriate security measures to protect the confidentiality, integrity and availability of your personal data, to protect it against unauthorized or unlawful processing and to counteract the risks of loss, accidental alteration, unwanted disclosure or unauthorized access.

 

Access to information and services on this website is via the Internet and therefore via an open network accessible to everyone. We protect your data transmitted via our website during transport using suitable encryption mechanisms. However, we can only secure areas that we control. Security risks cannot generally be completely ruled out; residual risks are unavoidable. In addition, the transmission of data via communication media such as email, SMS or WhatsApp is generally considered unsafe.

Your rights

Under applicable data protection law, you have various rights with regard to your personal data under certain circumstances. Depending on the applicable data protection law, you may have the following rights in particular:

  • the right to information about whether and which personal data we process about you;
  • the right to rectification of inaccurate personal data;
  • the right to erasure of personal data (e.g. if they no longer need to be retained for legal reasons);
  • the right to request that we provide you with certain personal data in a common electronic format or to transmit them to another controller;
  • the right to withdraw consent to the extent that our processing is based on your consent; and
  • the right to request further information necessary to exercise these rights.

Please note that applicable data protection law also sets out requirements for the exercise of these rights, in particular regarding conditions, exceptions or restrictions, such as the protection of third parties or trade secrets, about which we will inform you if necessary.

 

The exercise of such rights generally requires that you can clearly prove your identity (e.g. by providing a copy of your ID card on which your identity is clear or can be verified). To assert your rights, please contact us using the contact details provided in section 1. We will be happy to provide you with further information on this matter.

 

If you do not agree with the way we handle your rights or data protection, please let us know. You also have the right to complain to the Federal Data Protection and Information Commissioner (www.edoeb.admin.ch), the Swiss data protection supervisory authority.

Cookies and other services

EcoHub AG uses cookies on its website to be able to offer the best possible service and specific information. Cookies contain a so-called cookie ID, a unique identifier of the cookie, which websites and servers assign to a specific Internet browser. A specific Internet browser can be recognized and identified using this unique cookie ID. The purpose of this recognition is to offer users of this website an optimal visitor experience and to improve the website design. The cookies we collect do not contain any personal data about you.

 

We only use necessary cookies, i.e. cookies that are necessary for the website to function properly or for certain functions to work.

inStatus Cookie

The instatus cookie is used to inform website visitors about problems in the EcoHub portal.

 

In your browser settings, you can block the use of cookies, request a warning before a cookie is created or delete cookies later. Please note that if you block or subsequently delete cookies, this website may not be fully usable or its display may be impaired.

 

We can also integrate other third-party offers on our website, such as those from social media providers. If you have an account with the social media provider, they can assign this information to you and thus track your use of online offers. These social media providers process this personal data under their own responsibility.

Links to other websites

This website may contain links to websites of other providers. EcoHub AG has no influence on these websites, their content, offers and availability or their applicable data protection statements and regulations.

Changes

EcoHub AG may amend this privacy policy at any time without prior notice. The current version published on our website applies.

Version 1.1 / 25.10.2023