Privacy Policy

Content

Person responsible for processing your personal data
Processing of personal data
Purposes of data processing
Disclosure of your personal data to third parties
Duration of data processing
Protection of your personal data
Your rights
Cookies and other services
Links to other websites
Changes

Welcome to the website of EcoHub AG (hereinafter also“we“,“us“).

The following privacy policy informs you about the collection and processing of personal data in connection with your use of our website (www.myecohub.ch) when you communicate or otherwise deal with us, unless we inform you separately about the processing of your data in specific cases (e.g. in consent forms, contractual terms, additional privacy policies, forms or notices), or we have agreed otherwise in a specific agreement with you.

EcoHub AG attaches great importance to data protection. The collection and processing of your personal data are carried out in compliance with the applicable data protection laws and requirements.

1. Person responsible for processing your personal data

EcoHub AG is responsible under data protection law for the data processing described in this privacy policy, unless otherwise communicated in individual cases (e.g. in additional privacy policies, on forms or in contracts).

You can contact us for your data protection concerns and to exercise your rights (see para. 7) as follows:

EcoHub AG
Hardstrasse 201
8005 Zurich
datenschutz@myecohub.ch

2. Processing of personal data

Technical data: Each time a person or an automated system accesses the website, a series of general data and information is collected, which may be linked with you personally. This general data and information is stored in the server’s log files. The following data may be collected: (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system accesses our website (“referrer”), (4) the sub-websites that are accessed via an accessing system on our website, (5) the date and time of access to the website, (6) an Internet protocol (IP) address, (7) the Internet service provider of the accessing system and (8) other similar data and information that serve to avert danger in the event of attacks on our IT infrastructure.

Communication data: If you contact us via the communication options offered on our website, such as the contact form, by e-mail, telephone, letter or other means of communication, we will use your contact details and the communication content to process and respond to your enquiry.

You provide us with this information yourself as part of your enquiry, and can thus control whether and which personal data you wish to disclose to us.

3. Purposes of data processing

We process your personal data for the purposes that we explain below and under para. 8.

Communication with you: We process your personal data to communicate with you, in particular to respond to enquiries and assert your rights and to contact you in the event of queries. For this purpose, we use communication data in particular. We retain this personal information to document our communications with you, for quality assurance purposes and for follow-up.

Establishment of contractual relations: As part of the business initiation process, we collect personal data – in particular communication data – from you as a possible future customer, which may result in particular from communication with you.

Website operation and security: We need the technical data to (1) correctly display the content of our website, (2) optimize the content of our website, (3) ensure the long-term functionality of our IT infrastructure and the technology of our website, and (4) provide the necessary information to law enforcement authorities in the event of a cyber attack. Furthermore, EcoHub AG can evaluate this data and information statistically and also with the aim of increasing the data protection and data security of our IT infrastructure.

Market research and improvement of our services: We further process your personal data for market research and to improve our services (including our website and its security).

4. Disclosure of your personal data to third parties

In connection with our website and the purposes listed above, we also transfer your personal data to third parties, in particular to the following categories of recipients:

Service providers: We work with service providers who process data about you on our behalf or in joint responsibility with us, or who receive data about you from us in their own responsibility (e.g. IT providers).
Authorities: We may disclose personal data to offices, courts and other authorities in Switzerland and abroad if we are legally obliged or entitled to do so or if this appears necessary to protect our interests. Further processing of the transmitted personal data by the authorities is carried out in accordance with their own principles.

5. Duration of data processing

We process your personal data for as long as our processing purposes, legal retention periods and our legitimate interests in processing for documentation and evidence purposes require it, or storage is technically necessary. We delete or anonymize your personal data after the storage or processing period has expired as part of our normal procedures, provided that no legal or contractual obligations prevent this.

6. Protection of your personal data

We take reasonable security measures to maintain the confidentiality, integrity and availability of your personal information, to protect it against unauthorized or unlawful processing, and to protect against the risks of loss, accidental alteration, unauthorized disclosure or access.

Access to information and services on this website takes place via the Internet and thus via an open network that is accessible to anyone. We protect your data transmitted via our website in transit by means of appropriate encryption mechanisms. However, we can only secure areas that we control. In general, security risks cannot be completely ruled out; residual risks are unavoidable. In addition, the transmission of data via means of communication such as e-mail, SMS or WhatsApp is generally considered to be insecure.

7. Your rights

You have various rights regarding your personal data under certain circumstances within the scope of the applicable data protection law. Depending on the applicable data protection law, the following rights exist in particular:

the right to receive information about whether and which of your personal data we process;
the right to rectify inaccurate personal data;
the right to have personal data deleted (e.g. if no longer need to be kept for legal reasons);
the right to request that we provide certain personal data in a commonly used electronic format or transfer it to another party;
the right to withdraw consent, to the extent our processing is based on your consent; and
the right to receive, upon request, further information necessary for the exercise of these rights.

Please note that the applicable data protection law also stipulates requirements for the exercise of these rights, in particular regarding prerequisites, exceptions or restrictions, such as the protection of third parties or trade secrets, about which we will inform you if necessary.

The exercise of such rights usually requires that you can clearly prove your identity (e.g. by means of a copy of an ID card on which your identity is clear or can be verified). To assert your rights, please contact us at the contact details listed in para. 1. We are at your disposal for further information in this regard.

If you do not agree with our handling of your rights or data protection, please let us know as well. If necessary, you also have the right to complain to the Federal Data Protection and Information Commissioner (www.edoeb.admin.ch), the Swiss data protection supervisory authority.

8. Cookies and other services

EcoHub AG uses cookies on its website to provide the best possible service and specific information. Cookies contain a “cookie ID”, a unique identifier of the cookie that assigns websites and servers to a specific Internet browser. A specific Internet browser can be recognized and identified via this unique cookie ID. The purpose of this recognition is to provide users of this website with an optimal visitor experience and to improve the website design. The cookies we collect do not contain any personal data about you.

We only use necessary cookies, i.e. cookies that are necessary for the functioning of the website as such or certain functions.

inStatus cookie:

The instatus cookie is used to inform website visitors about problems in the EcoHub portal.

In your browser settings, you can block the use of cookies, request a warning before a cookie is created, or delete cookies later. Please note that if you block or subsequently delete cookies, you may not be able to use the full functionality of this website or its display may be impaired.

We may also integrate other third-party offers on our website, such as those from social media providers. If you have an account with the social media provider, it can assign this information to you and thus track your use of online offers. These social media providers process this personal data under their own responsibility.

9. Links to other websites

This website may contain links to the websites of other providers. EcoHub AG has no influence over these websites, their content, offers and availability, or their applicable data protection declarations and provisions.

10. Changes

EcoHub AG may amend this privacy policy at any time without prior notice. The current version published on our website applies.